Practice Policies

Practice Stance and Policies

It is Inner Path Nutrition PLC’s (“Inner Path Nutrition”) responsibility to create an environment where clients feel safe. Clearly defined professional boundaries benefit both the RD and the client by ensuring that behaviors, words and actions within the RD-client relationship are always focused on what’s best for the client. Inner Path Nutrition RDs have a responsibility to act in the best interest of clients at all times.

Payment

You are responsible for bringing accurate payment at the start of every session. All services may be paid with credit card, Health Savings Account or Flexible Spending Account cards or insurance (see below) at the time of service.

Inner Path Nutrition requires that you provide credit card information to be held on file. A signed authorization form will be provided at the start of the initial session. This card will be used for copays, deductibles, denied claims and late fees unless otherwise noted by the client. The credit card on file may be updated at any time in the Inner Path Nutrition Portal. If there is no credit card on file, you will have an obligation to pay the balance in full 60 days from the scheduled date of service.

Insurance

At this time, we are credentialed with:

• Blue Cross Blue Shield
• Vermont Medicaid
• Cigna

Your specific plan, even if it is with one of the above insurance companies, may or may not cover nutrition counseling. It is your responsibility to understand your health insurance benefits prior to the start of treatment with Inner Path Nutrition. If your insurance does not cover any or all of our appointments (such as in the case of unmet deductibles, uncovered services, inaccurate copays, denied claims, etc.), we will send you an invoice for the balance. It is your responsibility to pay this upon receipt.

If there are any changes made to your health insurance during the duration of your treatment at Inner Path Nutrition, you must notify Inner Path Nutrition prior to your next appointment. Failure to do so may result in rejected claims, which will then be your responsibility for paying.

If we do not take your insurance, we will, upon request, provide you with a superbill (fully coded receipt) to submit to your insurance as they may reimburse you directly for all or some of what you paid. Payment must be made, in full, to Inner Path Nutrition before a Superbill can be provided. Please note that a Superbill does not guarantee reimbursement.

Appointment and Cancellation Policy

Keeping your regularly scheduled visits will allow for the best outcomes in your nutrition care. All appointments you cannot make must be canceled at least 24 hours in advance of your appointment to avoid a $100 cancellation fee. We do not charge this fee to Vermont Medicaid clients, but ask that clients with this type of insurance still cancel or reschedule at least 24 hours in advance. This is necessary because a time commitment is made to you and is held exclusively for you. This cancellation fee cannot be billed to insurance. If you need to cancel your appointment within 24 hours of your appointment, please call us at 802-321-4190, send us an email, otherwise please cancel through your electronic email/text confirmation.

Appointments are expected to start promptly at the booking time. If you are running late to a scheduled appointment, please call or email the practice so that the dietitian can be notified. The dietitians will wait 15 minutes from the scheduled start time before canceling your appointment. The appointment will be canceled and charged as a no show unless appropriate communication is made to the practice.
If there are any technological delays from the portal access or issues with internet connectivity, the practice will provide you with an alternative link to proceed with for that particular session.

If an emergency, illness, or other last-minute change occurs on our part, the practice will provide you with notice as soon as possible along with complimentary rescheduling and no cancellation fee.

Frequent rescheduling (defined as 3 rescheduled appointments over the course of 2 months, and/or 2 late cancellations over the course of 2 months) will result in the forfeit of all future appointment times. You will need to call the office to reschedule and reinstate future appointments.

Appointments are booked on a first come, first served basis. It is your responsibility to ensure that you are keeping up to date with scheduling visits per your dietitian’s recommendation to avoid being unable to book at your desired appointment time.

Social Media

All RD’s are restricted from friending, linking or interacting with clients on personal social media accounts as this could potentially interfere with the professional RD-Client relationship. It is up to the client to determine whether to connect with the Attune2Food business social accounts and Inner Path Nutrition through the Attune2Food platform will not solicit any social media interaction with individual clients. As always, no nutrition advice or medical details will be discussed through these platforms.

Gifts

Employees of Inner Path Nutrition are unable to accept gifts of any kind from clients, former clients or family members of clients. This includes cash and gift cards. Written cards may be accepted as long as they do not contain cash or gift cards.

Services

Medical Nutritional Therapy services (“MNT”) are nutritional treatments which include personalized nutritional assessments in combination with the treatment of any diagnoses made  therefrom through therapeutic and counseling services. Inner Path Nutrition’s MNT services are available only to individuals in the states of Vermont & New York. Inner Path Nutrition does not offer its MNT services to individuals outside of the states listed. MNT Services are covered by a variety of health insurance plans, but coverage is dependent upon your specific plan. Services which do not qualify as MNT are not billable to insurance.
Inner Path Nutrition’s services which do qualify as MNT include, but are not limited to:

• 1:1 Nutritional Counseling to treat a diagnosis provided by a licensed medical provider
• Group Nutritional Counseling

Inner Path Nutrition’s services which do not qualify as MNT include, but are not limited to:

• Attune2Food Online Course
• Pediatric Nutrition Coaching
• Expert Meal Planning & Support